Refund policy
Refunds and Return Policy
Unfortunately there are NO Refunds or Exchanges due to the nature of the product. Due to COVID the less we touch the better.Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@honeybeetree.ca.
Items cannot be returned, like perishable goods (such as food, flowers, candles), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards as well.
Exchanges
Unfortunately there are no exchanges due to the nature of the product. With COVID the less we touch the better.
Damages and issues
We make every effort to package all products to the best of our ability. Unfortunately, we have no control of the shipping and delivery of the products, therefore Honeybee Tree is not responsible for any damages.